FAQ & Park Rules

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FAQ

What is your address?

12400 SW 152 Street
Miami, FL 33177

What are your phone and fax numbers?

       Zoo Miami        Zoo Miami Foundation
Phone: 305-251-0400         Phone: 305-255-5551
Fax: 305-378-6381         Fax: 305-255-7126

What are your hours of operation?

We are open daily from 10 a.m. - 5 p.m. The last ticket is sold at 4 p.m. Some animals start going in for the night at 4:30 p.m.  Our hours of operations vary on Thanksgiving and Christmas. Check special schedule for those holidays under Plan Your Visit, Tickets & Hours section of our website.

How much is admission?

Admission is $22.95 per adult, plus tax; $18.95 per child ages 3 – 12, plus tax; children 2 and under enter free. For access all year round you can purchase a membership on the Membership section of our website.

What kind of discounts do you offer?

We offer various discounts – for military personnel, seniors, school groups, and more.  Please check the Plan Your Visit, Tickets & Prices section of our website.

How much is parking?

Parking is free.

How many and what kinds of animals do you have?

We have over 3,000 animals visible from the walkways. At Zoo Miami you will find mammals, birds, fish, amphibians, reptiles.  Our collection includes highly endangered animals. 

How big is Zoo Miami?

We are comprised of 740 acres, 346 of which are developed and house the zoo. This translates into over three miles of walkways. Most of the undeveloped land, which surrounds the zoo, is endangered and federally protected.

How long does it take to get around?

It depends whether you walk, rent a safari cycle, take a tram tour, or the monorail.  The average visit takes about four hours, but for some people one eight-hour day is not enough. For those visitors that need an extra day, you have up to 10 days from the original purchase date to return to the zoo for only $10 per person plus tax with your ticket stub. For access all year round you can purchase membership on the Membership section of our website.

Do you have places to eat and do you have kosher meals?

We have concession stands throughout and they serve regular and vegetarian foods; we do not serve kosher meals but you may bring your own, store it in the lobby of the Administration Building with the receptionist and then pick it up when you are ready to eat. Picnic tables are located outside the zoo entrance.

May I bring food and drinks inside the park?

We do not allow food or drinks inside the park.  If you bring food, you may leave it at the reception desk and when you are ready to eat, you may store it in the lobby of the Administration Building with the receptionist and then pick it up when you are ready to eat. Picnic tables are located outside the zoo entrance.

The general rule states that outside food and beverage are not allowed in the zoo.

  • One bottle of water per guest which includes commercial or reusable bottles.  Exceptions to the rule include:
    • For children 2 and under:
    • Baby formulas and food.
    • Baby bottles and drinking cups for toddlers.  Box and pouch drinks are permitted once the attached drinking straws are removed.
    • Individual snack portions for toddlers in a sandwich size bag.
  • Oversize bags, back packs, coolers and luggage are allowed but are subject to be searched.  Guests are welcome to use the picnic area located at the front of the zoo to eat their food.

Guests who do not wish to return food items to their vehicles can store their belongings in crates located in the lobby in the Administration Trailer at the main entrance.

What is the weather at the zoo today?

While we cannot determine what the weather is going to be at any given moment, your best bet is to click here to get accurate information.

Can we feed the animals?

Zoo Miami has various animal feedings for the public such as camels, giraffe, rhino, and parrots. We also have Meet the Zookeeper talks throughout the day where you can listen to keepers talk about their animals and watch them feed them.  Our animals are on strict diets and can only eat the food prepared for them by their keepers and our veterinarians.

Can you rent a golf cart?

No.  Golf carts are restricted for staff, VIP tours, and special tours, such as the wildlife tour. For more information on our tours, check our Plan Your Visit, Tours section of our website.

Are you handicap accessible?

Yes.  All exhibits, concessions, and modes of transportation are handicap accessible.  Additionally, service animals are allowed inside Zoo Miami. For more information, check our Plan Your Visit, Guests with Disabilities section of our website.

Do you have birthday parties?

Yes, we offer birthday party packages.  For information, contact Taste at 305-251-0400 x5084870.

Can I have a special event at the zoo?

At Zoo Miami, you can have family or corporate picnics, school group field trips, teambuilding events, walk-a-thons, weddings, receptions, and just about any other special event you can think of.  Events can be held indoors or out, day or night.  We do it all.  For information, contact Sales & Events at zooevents@miamidade.gov or 305-251-0400, ext. 5084939 or 5084942.

What kind of special events do you have?

Zoo Miami has special events for kids and adults going on almost all the time.  A sampling of these is Great Egg Safari, Party for the Planet, Feast with the Beast, Zoo Boo, Dr. Wilde’s Creepy House, The Monster Masquerade, Zoo Lights, and our traveling exhibits at Dr. Wilde’s World.

Who do I contact to get donations for my organization?

Email zoodonationrequests@miamidade.gov a letter of request on your non-profit's letterhead with details on how passes will be used and a copy of the organization's Tax Exempt Certificate.

What permits do I need to take photos at the zoo?

If taking pictures for your own personal non-promotional use, no permits are required. You will only have to purchase admission. To get permission to film or have a professional photo shoot that will be used for promotional/commercial use at Zoo Miami, please contact Zoo Miami Foundation’s Director of Marketing, Cindy Castelblanco, at 305-255-5551.  She will instruct you on what permits you need, insurance, liability waivers, cost, etc.

Where do you put the animals during a hurricane?

The animals’ night houses are built to Miami-Dade County building code and the animals are placed in them in case of extreme inclement weather – tornados, hurricanes, etc.  As they sleep there every night, they are not stressed since they are used to being in their night house.

Do you take unwanted animals from the public?

No.  However, we do have Amnesty Day once a year at the zoo where you can bring your unwanted exotic pet (does not include cats and dogs) and drop it off, no questions asked. Check our website for dates.